Mobile / App
Your 11f99 account wallet handles deposits and withdrawals through configured local routes including Nagad and Rocket. Every balance update, transaction record and account check is available directly inside your signed-in dashboard.
Adding funds to your 11f99 account starts at the deposit counter inside your signed-in dashboard. We support Nagad and Rocket as primary local wallet routes, alongside bank transfer for those who prefer it. Open the deposit section, pick your preferred wallet, and follow the fields shown there — the amount input, wallet number confirmation and submission step are all visible on screen. Your balance reflects the deposit once the wallet transaction completes on your end. We do not add processing steps beyond what the wallet provider requires. If your wallet app shows the transfer as sent, check your account balance tab. For anything that does not reflect, use the support route shown in your account area.
Log in and navigate to the banking section of your 11f99 account. The deposit option is listed at the top of the wallet area.
Select Nagad, Rocket or bank transfer from the available route list. Only routes configured for your account region will appear.
Type the deposit amount into the field shown, then follow the on-screen confirmation step. Do not close the page until the screen shows a reference number.
Once the wallet transaction is sent from your end, open the balance tab in your 11f99 account to confirm the funds have arrived.
Withdrawals from your 11f99 account follow a straightforward path: open the withdrawal section inside your signed-in dashboard, select the wallet or bank route you want to receive into, and complete the fields shown on screen. Nagad and Rocket are both available as withdrawal destinations. The fields will ask for the receiving wallet number and the amount — enter only details that match a wallet registered under your account. After you submit, a reference number appears on screen; save it. The time for funds to arrive in your wallet depends on the wallet provider's own processing, not on 11f99 alone.
From your signed-in 11f99 account, go to the banking area and select the withdrawal option. Your available balance is shown before you proceed.
Choose Nagad, Rocket or bank transfer as your receiving method. The route must match a wallet linked to your account.
Fill in the amount field and the destination wallet number carefully. Double-check the number before submitting — corrections require a support request.
After submission, note the reference number shown on screen. You will need it if you contact support about the withdrawal status.
Account verification on 11f99 follows the fields and steps shown inside your own account area. We do not apply a single fixed document list to every account; the fields and uploads requested depend on what your account area displays when you open the verification section. If your account shows a verification prompt, follow only the instructions visible there. Some accounts are asked to confirm wallet ownership; others may see identity fields. Complete only what the screen requests — submitting unrequested documents does not speed up the process. If a verification step is unclear, the support route shown in your account is the right place to ask. Do not share account credentials or document images through any external channel. Check your account area directly for the current status of any submitted verification step.
Open the verification section inside your signed-in account. Complete only the fields and uploads shown there — the required steps vary by account.
Some accounts are prompted to confirm that the Nagad or Rocket wallet used for deposits is registered in the same name as the account.
After submitting any required information, the status appears in the account area. Refresh the page if the status has not updated after some time.
If a verification field or instruction is not clear, reach out through the support route listed in your account rather than guessing at the required input.
Your 11f99 account is set up with local wallet and bank routes that work from a Bangladesh mobile connection. Nagad and Rocket are the primary wallet options for both deposits and withdrawals. Bank transfer is available for accounts that prefer that route. All available methods for your account are shown inside the banking section once you are logged in.
Mobile wallet deposit and withdrawal route. Use the Nagad number registered to your account.
Available for both deposit and payout. Enter the Rocket wallet number linked to your 11f99 account.
For accounts preferring a direct bank route. Details and supported banks are shown in the banking section.
All payment routes are accessible from your mobile browser without a separate download.
Every deposit and withdrawal on 11f99 generates a transaction record in your account history. If a wallet transaction and your account balance do not match, comparing the reference details on both sides is the fastest way to identify the gap. Your wallet app will show a transaction ID or reference; your 11f99 account history shows a corresponding record with a status label. Use these two data points together before contacting support.
Every completed transaction on 11f99 carries a reference number shown on the confirmation screen and in your account history. Keep this number until the balance is confirmed.
Your account history uses status labels such as pending, processing and completed. A pending status means the transaction is still being matched; do not submit a duplicate request.
The history section inside your signed-in 11f99 account lists every deposit and withdrawal with date, amount and status. Use it to check whether a transaction has been recorded on our side.
Save your wallet app confirmation screenshot and the 11f99 reference number for any transaction you are waiting on. Both are needed if you raise a support request.
Your account security on 11f99 starts with checking that you are on the correct domain — 11f99 — before entering any login details. We do not ask for your password through support channels. Wallet ownership verification ties your deposit and withdrawal routes to the name on your account, which reduces the risk of misdirected transactions. If you ever see account activity you do not recognise, the support route in your account area is the direct line to our team.
Always confirm you are on 11f99 before logging in. Bookmark the address directly from a verified link to avoid lookalike pages.
Your 11f99 account is tied to the details you registered with. Wallet routes used for transactions must match the same account identity to be processed.
Nagad and Rocket accounts used for deposits and withdrawals should be registered in the same name as your 11f99 account. Mismatched ownership can delay a transaction.
For any security concern or unrecognised account activity, use only the support contact shown inside your signed-in 11f99 account. Do not share credentials over external channels.
Questions about depositing, withdrawing and account records come up regularly. The answers below cover the situations our account holders ask about most.
Nagad and Rocket are the configured wallet routes for Bangladesh accounts. Bank transfer is also available. All active deposit methods for your account appear in the banking section once you are logged in.
After sending from your wallet, open the balance tab inside your 11f99 account. A completed deposit appears there once the wallet transaction is matched. Keep the reference number from the confirmation screen until then.
Check the transaction status in your 11f99 account history first. If the status shows processed but the wallet has not received funds, contact support with your withdrawal reference number and a screenshot from your wallet app.
The minimum deposit and withdrawal amounts are shown in the banking fields when you open a transaction. We do not publish a fixed figure here as it may vary; check the field limits shown in your account.
Some accounts are prompted to confirm wallet ownership or identity details before a withdrawal is processed. Follow only the steps shown in your account verification section and use the support route if any step is unclear.
Wallet routes used for deposits and withdrawals must match the name registered on your 11f99 account. A wallet registered to a different person may cause the transaction to be held pending verification.